The price is calculated based on vehicle size and distance:

• Standard vehicles (e.g., cars): £1.50 per mile.

• Larger vehicles (e.g., vans, SUVs): £2.00 per mile.
  Additional charges may apply for express deliveries, non-standard locations, or difficult access points, which are communicated before confirmation

• Cancellations >7 days before collection: Refund of the remaining balance (deposit is non-refundable).

• Cancellations ≤3 days before collection: No refund.

• Company-initiated cancellations (e.g., unforeseen circumstances): Full refund, including the deposit

Yes, Gonka provides insurance covering damage due to accidents or unforeseen events during transportation. However, this does not cover pre-existing damage, mechanical failures, or natural disasters (e.g., floods). Customers must inspect the vehicle upon delivery and report any issues immediately to validate claims 

While Gonka aims to meet agreed delivery times, factors like traffic, weather, and road conditions may cause delays. Customers (or a representative) must be present during collection/delivery. Absence may incur rescheduling fees